Delivery & Returns


Fabric Orders

Our fabrics are sent on a roll on orders over 5m, orders below that are folded. If you require your fabric on a roll on orders under 5m you must write this in the comments section on the order page, then the warehouse will see this, please do not email it to us.

UK Delivery

Delivery charges are as follows:

  • Fabric Swatches: FREE  (max amount 4 at one time)
  • Product Orders: £5.50 (incl VAT)
  • Fabric Orders: £12.00 (incl. VAT)

For any enquiries about deliveries, please email emily@emilybond.co.uk 

All our orders are sent by courier. Please allow 7-10 working days for your goods to get to you.

Delivery (Europe & Rest of World)

Please contact us by email emily@emilybond.co.uk for a quote.

Orders are dispatched with a courier service. The rate charged for the shipping of your order is based on the value of your goods and your location.

Depending on your location, you may or may not be charged VAT.

Returns

If you wish to return any products, you must contact us via email first on emily@emilybond.co.uk

To return your item the product must be unopened and unused, unless there is a manufacturer defect.

Unfortunately if you have purchased fabric and simply want to return this because you no longer want it, due to this item being cut specifically to your requirement we are unable to return cut lengths of fabric. However if you feel the item is faulty please email emily@emilybond.co.uk  with a full details of the fault.  

If you have any fabric issues please contact emily@emilybond.co.uk.

We do not refund the original shipping and handling that you paid on the order. 

Return Exceptions

Fabric that has been ordered on the website and cut specifically for you cannot be refunded. If it has been altered or made into a certain item, it will not be acceptable for returns or exchange even if there is a genuine fault in the item. You must make sure that if you feel your fabric is faulty it is returned to us unused and uncut otherwise we cannot refund you or take responsibility for the fault.

Delivery turnaround

All product orders, if they are in stock, are shipped within 48 hours but please allow 5 working days to receive your order, longer for overseas delivery.

If you have ordered fabric, please be aware that this is made to order and can take 7-10 working days to arrive.

All our orders are sent out on a reliable courier service.  


Sale

Unavailable

Sold Out